Product reviews
From best to this new poor within the last long time. Can not trust how incompetent, and totally ridiculously dumb past faith, the individuals are particularly at this borrowing from the bank connection. We have started investing a per cent otherwise several much more in the almost every other borrowing from the bank unions to have my money to save myself the fresh new disappointment regarding coping with dumb some one. Any difficulties the latest Division off borrowing unions is the place so you can document grievances. Just like the Massachusetts lawyer generals place of work doesn’t handle all of them.
Worst update You will find actually ever viewed
Bad revision I’ve actually viewed. The outdated online banking is actually much premium than just new you to definitely. Kept my last lender because of a bad enhance and you will just after 15 years having DCU I’m offered leaving.
DCU user while the 2015 and you will departing
I was an excellent DCU representative while the 2015 and managed a good 100% fee history both for a car loan and you can a credit card. Toward application posting when you look at the late 2023, I’d issue log in and and work out costs. Thus, I redirected my personal expenses payments to other notes. I obtained a notification having a great harmony out of 63 cents, promptly named to settle it, and said the brand new technical factors. Unfortunately, my personal issues were not treated. On adopting the billing years, an equilibrium away from $1 and many cents was once more charged which i paid off. Customer care doesn’t have idea or no other costs might be extra int he 2nd battery charging cyclee bad DCU smaller my personal borrowing limitation of $ten,000 so you can $0 and you can stated my membership due to the fact delinquent into credit bureaus, hence diminished my personal credit history by 108 things-to have 63 dollars. I am already disputing this that have DCU together with credit bureaus, however, I would personally warning everyone to carefully think about the potential implications in advance of utilizing their characteristics.
It lost my vehicle term file
Hello, I’m creating to provide my personal feedback in regards to the way an important file is mishandled managed from the DCU. I am really disturb you to my personal Label document was sent over to me personally without having any record details because of USPS. In my opinion are gross carelessness. Whenever i achieved over to this new DCU just after prepared few weeks, I became told the fresh new Identity file is actually dispensed a month after the loan was repaid. Although not, We have he has a good point perhaps not obtained people term file inside the send. We seemed with regional USPS as well as entirely couldn’t shade new delivered post. I found myself hence available to head to DMV which have an effective Lien discharge page and works from base. This is extremely frustrating and you can awkward in my situation. It will cost us to score duplicate. I wish there are finest processes positioned in the first therefore i do not have never ever missing an important.
Poor Customer support
DCU is the bad completely. I found myself closing within the to my Motor finance and you will finished up choosing DCU. They acknowledged my personal mortgage and you can questioned me to discover a merchant account and that were not successful 3 times. The latest they requested us to donate article that i are is able to open a subscription and then immediately after two days, my application for the loan wasn’t nonetheless acknowledged and you can through to contacting they told you said the canceled and are sorry. The so ridiculous when you urgently need the car finance. The customer services associate wasn’t anyway empathetic.
Dreadful Financial no ATMs and you may Terrible Customer support
For folks who miss the times of waiting during the very long contours to help you withdraw funds from the bank, up coming DCU is your put! I reside in a busy area, yet , DCU features very few metropolitan areas right here. Concurrently, its ATMs is actually nowhere becoming discovered except that in the real lender. This is actually the only bank when you look at the 2020 one still preserves enough time contours going out the entranceway to your an average go out. If you want to label the financial institution, anticipate to be managed rudely. While using DCU to possess car-shell out solutions that have debtors, you can expect long turn-to moments to mirror payments have been made. It financial are terrible to own so many reasons why you should enter. Steer clear!